Shipping policy

Shipping Policy

Shipping Coverage:

Emitever proudly offers worldwide shipping. We ship orders using reputable carriers including DHL, UPS, FedEx, and PDP, depending on destination, service availability, and package requirements.

Order Processing Time:

Orders are typically processed and fulfilled within 1–2 business days after payment confirmation.

Processing time does not include weekends or holidays.

During periods of high order volume, fulfillment times may be slightly extended. We make every effort to ship orders as quickly as possible.

Shipping & Delivery Time:

Once your order has shipped, estimated delivery times vary by destination and carrier:

Estimated transit time: 3–10 business days

Delivery times may be affected by carrier delays, customs processing, weather conditions, or holidays

Delivery dates are estimates only and are not guaranteed.

Shipping Confirmation & Tracking:

Once your order is dispatched, you will receive a shipping confirmation email containing tracking information.

Tracking updates are provided by the carrier and may take up to 24 hours to become active.

Incorrect or Incomplete Address Disclaimer:

It is the customer’s responsibility to ensure that the shipping address entered at checkout is accurate and complete.

If you believe you have entered an incorrect address, please contact us immediately at service@emitever.com.

Address changes are not guaranteed once an order has been processed or shipped.

Emitever is not responsible for:

  • Packages delivered to incorrect addresses provided by the customer
  • Delays or losses resulting from address errors
  • Additional shipping charges may apply for reshipment.
  • Customs, Duties, and Taxes

For international shipments:

Customers are responsible for all customs duties, taxes, import fees, and clearance charges imposed by their local authorities

If a shipment is delayed, held, or rejected by customs, the customer is responsible for communication with customs officials and any associated fees

Emitever is not responsible for delays or non-delivery due to customs clearance issues.

Lost, Delayed, or Damaged Shipments:

Once an order is handed over to the carrier, delivery timelines and handling are under the carrier’s control.

Emitever is not responsible for carrier delays

For lost or damaged shipments, customers must notify us at service@emitever.com within 5 business days of the delivery date or expected delivery date

We will assist with carrier claims when applicable, but replacement or refund is not guaranteed unless confirmed by the carrier

Shipping Restrictions

Certain products may be subject to shipping restrictions based on destination, carrier limitations, or local regulations. In such cases, we will contact you prior to shipment.

Contact Information

If you have any questions regarding this Shipping Policy, please contact us at:
📧 service@emitever.com

Our support team typically responds within 1 business day.