Frequently Asked Questions

• Specification Sheet (PDF)
• Compatibility Guide (PDF)
• User Guide (PDF)

• Certificate of Compliance (PDF)
• User Manual (PDF)

• User Manual (PDF)
• Certificate of Compliance (PDF)

To enable a remote the first time it is used, pull out the plastic barrier sheet from the battery compartment located on the bottom of the remote. If it is an older remote, the battery may need to be replaced. 

No, a higher wattage power supply will not increase the brightness of the LED tape light.

Provided the power supply output voltage matches the lighting’s rated voltage, a higher wattage power supply will not harm the LED tape lighting.

The color of light can be quantified by referring to its color temperature. White light is measured in Kelvins (K). Most white lights fall in a spectrum between 1800K and 6500K. When getting close to 3000K, the light is noticeably warmer. On the other end of the spectrum, the lights have a blue-ish tint and cooler tone when nearing 6500K.

This is 1/1000 or 0.001 of 1 ampere. When using LED strips it is common that the current draw for the LEDs will be less than one amp. In this case milliamps are used to indicate the amp draw. An example of this would be that a draw of ½ amp would be equal to 500mAh.

A watt is equivalent to one joule per second, corresponding to the power in an electric circuit in which the potential difference is one volt and the current one ampere. A watt is equal to the voltage multiplied by the amperage. This is how your electric company keeps track of how much energy you consume.

A Light Emitting Diode (LED) is a solid-state semiconductor device that converts electrical energy directly into light.

Lumen is the measurement of brightness as perceived to the human eye. Because of incandescent lighting, we are all accustomed to using watts to measure the brightness of light. Today, we use lumen. Lumen is the most important variable when choosing which LED strip light you need to look at. Make sure you compare lumen output between LED strip lights before determining which one is best for your project.

Once you click "submit order" your order is finalized. If the order has no errors it's transmitted to our system for the next step of processing. You can be certain, if you click "Submit order" and you never receive an e-mail confirmation of your order, a few things could have happened. There were errors with order and it never finalized. Issue with internet connections between you and our site. *You never clicked "submit order". The easiest way to find out about possible email confirmation issues is: Check your spam folder for any e-mails from emitever.com. Login to the emitever.com site and under "My Account" you will see your order history. If you do not see the order in your history, we never received the order.

Please don't worry, we will ship it to you within 1-3 working days, there will be a tracking number sent to your mailbox after delivery

Contact our Customer Service Department ask for the "request availability notification".